fidelbee
Create card

The loyalty card that never gets lost.

Your customers scan a QR code at the counter. Their card lands in Apple Wallet or Google Wallet, and every visit stamps it.

14 days free. No bank card, no commitment.

For local businesses: Bakeries, Cafés, Hair salons, Pizzerias, Florists, Restaurants, Ice-cream shops, Beauty salons, Bars, Boutiques.

Three steps, and your customers have their card.

  1. 1

    You create your card

    Logo, colour, 6, 8 or 10 stamps, reward. Five minutes is all it takes, from your phone.

  2. 2

    You display your QR code

    At the counter or in the window. The poster is ready to print from your dashboard.

  3. 3

    Your customers scan, and that's it

    The first time, their card is added to Apple Wallet or Google Wallet. After that, they scan the same QR code on every visit: the stamp is added automatically.

Your card, your rules. No need to go through us.

  • Change your card whenever you like

    Your logo, your colours, a photo of your shop as the background, your logo as the stamp. The card updates in every customer's Wallet.

  • Your phone stays in your pocket

    Customers stamp their own card by scanning the counter QR code. Their phone has to be in your shop: no cheating from home.

  • Notifications that bring customers back

    With Premium: your promotions, your coupons, a reminder for customers you haven't seen in a while, a birthday message, straight to their lock screen.

  • No commitment

    Switch plans or cancel in one click, without having to call us.

Premium plan · €100 per month

A card that brings your customers back, all by itself.

Everything in Basic, plus all you need to remind your customers that you're there.

Try Premium free for 14 days
CCafé Lumière1 h agoJust one more visit until your free coffee.

Your messages

  • Your offers on the lock screen

    You write a message and it appears on your customers' phones within minutes.

  • Targeted messages

    To everyone, to customers you haven't seen in a while, your best customers, new ones, those close to a reward, or this month's birthdays.

  • Scheduled sending

    Write your message today and it goes out on the day you choose, even if you're busy.

  • Single-use coupons

    “15% off this weekend”: each customer can use it once, before the date you set.

On autopilot

  • Automatic alerts

    Reward ready, one stamp to go, customer away for a month, birthday: the messages go out on their own, in your words.

  • More Google reviews

    After a few visits, your loyal customers are invited to leave a review on your Google page.

  • Nearby reminder

    On iPhone, your card pops up when a customer walks past your shop.

Going further

  • Referrals

    Each customer has a link to share. When their friend comes in for the first time, both get stamps.

  • Double stamps

    Pick your quiet days: every visit counts double, and your customers see it on their card.

  • Statistics

    How many customers come back, your busiest days and times, and how many came in after each message.

  • Customer export

    Your customer list in a file you can open with Excel.

Clear pricing, no commitment.

14-day free trial on both plans, no bank card needed.

Basic

The loyalty card on your customers' phones.

€50per month, excl. VAT

  • Apple Wallet and Google Wallet card
  • Your logo, your colours and a background photo
  • Your own logo as the stamp
  • 6, 8 or 10 stamps, your choice
  • Fixed QR code: customers stamp their own card
  • Your customer list
  • 1 location
Start your Basic trial

Premium

Most complete

Bring your customers back, and see what it earns you.

€100per month, excl. VAT

  • Everything in Basic
  • Notifications to all your customers or a chosen group
  • Scheduled sending on the day you choose
  • Single-use coupons
  • Automatic alerts: reward ready, last stamp, win-back, birthday
  • Automatic Google review requests
  • Referrals: free stamps for the customer and their friend
  • Double stamps on quiet days
  • Statistics: loyal customers, busy times, impact of your messages
  • Message when a customer walks past your shop (iPhone)
  • Customer export (Excel / CSV)
Start your Premium trial

Your questions

Do my customers need to download an app?

No. They scan your QR code with their camera, enter their first name and phone number, then add the card to Apple Wallet (iPhone) or Google Wallet (Android). Both are already installed on their phone.

How do my customers get a stamp?

They scan the counter QR code with their camera: the stamp is added automatically, with no button to press. Their phone has to be in your shop, and you choose the minimum time between two stamps. You can also scan their card with your own phone.

What else does the Premium plan include?

It's designed to bring your customers back: messages and coupons on their lock screen (to everyone or a chosen group), scheduled sending, automatic alerts (reward ready, last stamp, win-back, birthday), Google review requests, referrals, double stamps on quiet days, statistics, a reminder when a customer walks past your shop, and customer export.

How many messages can I send?

Up to 3 messages or coupons a day, to as many customers as you like. That's the limit set by Google Wallet, and it's plenty without overwhelming your customers.

Can my customers opt out of messages?

Yes. When they sign up, they choose whether or not to receive your offers, and they can change their mind at any time from their card. Only those who said yes receive your promotions.

What happens after the 14-day trial?

If you've added a bank card, your subscription continues. If not, it simply stops, at no cost at all.

I have several shops. What should I do?

One subscription covers one location, with its own QR code and its own card. Create one account per shop.

Can I change plans?

Yes, at any time from your dashboard. The change is immediate and charged pro rata.

Who has access to my customers' data?

Only you. Each business sees only its own customers, and we never sell any data.

A question? Write to us.

A demo, pricing for several shops, an idea to improve Fidelbee: we read every message and reply by email.

Your email is only used to reply to you.

Your card can be ready before your coffee break is over.

Create my card